Comparison · DIRO vs Fresha
DIRO vs Fresha for salons and spas in Indonesia
Fresha is attractive because there is no subscription fee. This comparison looks at where their revenue comes from, how local payments work, and what differs for class-based studios that use packs and capacity.
Trusted by studios across Indonesia
Choose DIRO if
- Your business is class-based with capacity, session packs, and waitlists
- You want your own domain and a fully branded page
- QRIS and virtual accounts with clear payouts in rupiah
Choose Fresha if
Booking platform for salons and spas with a large marketplace and a no-subscription model.
- A pure appointment salon that wants to start with no monthly fee
- You rely on the Fresha marketplace for new clients
What differs, criterion by criterion
| Criterion | DIRO | Fresha |
|---|---|---|
| Pricing and currency | Priced in rupiah; platform and gateway fees shown on payout reports | No subscription; revenue from payment fees and commission on new marketplace bookings |
| Local payments | QRIS, virtual accounts, and e-wallets with automatic payouts to local banks | Fresha payment processing; local method availability varies by country |
| Language | Indonesian and English, for clients and the dashboard | Several languages available; check Indonesian availability |
| Booking website | Branded booking website on a diro.app subdomain or your own domain | Marketplace profile and booking link; limited custom domain |
| Packs and memberships | Session packs, recurring memberships, credits deduct automatically | Packs and memberships for appointment services |
| Schedule, capacity, waitlist | Per-class capacity, automatic waitlists, reschedule rules | Appointment focus; group classes with capacity are not the core |
| Onboarding | Onboarding with a Jakarta-based team, credit migration included | Self-serve setup with documentation and a global onboarding team |
| Support | WhatsApp and email, answered by a team in the same time zone | Global support tickets and chat on their own business hours |
| Marketplace | Listed on DIRO discovery for clients in Indonesia | Large Fresha marketplace, with commission on new clients |
Public information reviewed October 2026. Third-party features and pricing can change; check their official site for current terms.
One platform, a team that answers fast, pricing that makes sense
Everything a studio needs in one dashboard, and a person who replies when you need one.
Fast support
WhatsApp and email answered by our Jakarta team within one working day, usually much faster. No tickets, no bots.
Rupiah pricing, no contracts
Platform and gateway fees are explained up front and shown on payout reports. No hidden charges and no lock-in contracts.
All-in-one, not patchwork
Booking website, schedule with capacity, packs and memberships, QRIS payments, event tickets, reports, and staff roles in one system.
Onboarding with a team
Services, schedule, staff, and members' remaining credits are set up together with us. A studio takes bookings within days.
Frequently asked questions
Fresha earns from payment fees and commission on new marketplace clients. DIRO charges a clear platform fee and takes no commission on your own clients.
See DIRO with your own studio's data
Our team sets up a demo around your business flow within one working day.